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E-Commerce

Commerce is increasingly melding bricks, clicks and multiple sales channels.

Latest

Amazon Prime delivery truck is photographed at A4 highway near Katowice, Silesia region in Poland. November 4th, 2021. (Photo by Beata Zawrzel/NurPhoto via Getty Images)

Amazon 'tricked and trapped' millions into Prime subscriptions, says FTC

Amazon is being sued for enrolling customers into Prime memberships without consent while sabotaging attempts to cancel out.
2 years ago by Maria Diaz in Amazon
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Forget Prime Day. These are the best Amazon Prime alternatives

If you're tired of Amazon, we've found some other great services that offer fast shipping, exclusive sales, and more, minus the steep fee.
2 years ago by Allison Murray in E-Commerce
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Amazon to test escrow service in digital money pilot

The e-commerce giant will work with fintech players on a trial to test the use of "purpose-bound" digital money, where merchants will receive payment only after customers receive their purchases.
2 years ago by Eileen Yu in Banking
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Alibaba prepares for leadership shakeup as CEO moves to focus on cloud

The news comes just months after the Chinese tech giant unveiled a major organizational overhaul.
2 years ago by Eileen Yu in Cloud
Temu app on phone

I bought some off-brand geeky stuff from Temu (and wasn't mad about it)

Will I order from Temu again? Read on to find out.
2 years ago by David Gewirtz in E-Commerce
08 December 2020, North Rhine-Westphalia, Mönchengladbach: Parcels are stored in a truck in a logistics centre of the mail order company Amazon. A particularly large number of orders are processed during the Christmas business. Photo: Rolf Vennenbernd/dpa (Photo by Rolf Vennenbernd/picture alliance via Getty Images)

Would you trust AI-generated reviews? The next Amazon product you buy may have them

Amazon is testing out generative AI to summarize its product reviews for its customers on some products across the store.
2 years ago by Maria Diaz in Artificial Intelligence
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WhatsApp Channels feature rolls out in these two countries - here's how it works

Available via a tab on the messaging app, Channels is touted as a one-way broadcast tool that can be followed privately.
2 years ago by Eileen Yu in Social Media
Cloud computing concept

Alibaba to spin off cloud unit, take two others to IPO

Chinese tech giant plans to carve out its cloud business within a year and push its logistics and retail units to public listings, as it looks to gain market agility.
2 years ago by Eileen Yu in Cloud
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Square provides all the tools you need to keep your customers engaged

Square helps customers complete their orders whether they're in your store or thousands of miles away. They'll also help you with employee scheduling, social media marketing, and much more.
2 years ago by Sean Jackson in E-Commerce
Amazon Alexa adds new Matter updates

Amazon now has over 100 million Matter-enabled Echo devices

The company also announced a string of connectivity updates for Alexa and its Echo devices, as well as a new collaboration with Eve.
2 years ago by Maria Diaz in Smart Home
Microsoft Teams payment integration

Microsoft Teams now lets you charge for a class, webinar, or other in-meeting service

Designed for small businesses, the new, integrated Payments app lets you collect payments during a meeting.
2 years ago by Lance Whitney in E-Commerce
Gif of Yelp's new features

Yelp uses AI to upgrade app features for foodies and thrill seekers

Yelp's new features use AI and LLMs to help you find exactly what you're looking for.
2 years ago by Jada Jones in E-Commerce
White robot hand holding modern smartphone mockup on grey white background. Robotic android hands with phone. 3d rendering - stock photo

ChatGPT can help you shop now via Mercari's AI-powered assistant

If secondhand shopping was less time-consuming and easier to navigate, who wouldn't do it more?
2 years ago by Maria Diaz in E-Commerce
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Singapore bank faces regulatory action over 'unacceptable' digital service outage

Hours-long disruption to DBS' online banking services is the second such incident in just over a year, notes Singapore's industry regulator, which says the bank has "fallen short" in ensuring system availability and quick recovery.
2 years ago by Eileen Yu in Security
Echo Show 10 on kitchen countertop

Alexa can now place your Panera delivery order for you

There goes the food budget.
2 years ago by Maria Diaz in Smart Assistants
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